Apps Service Client / Hôte
Guest issue tracking, host follow-up, player development notes, comp review support, and service recovery.
Apps département — ouvrir et tester
Guest issue tracking, host follow-up, player development notes, comp review support, and service recovery.
- Comp request structure with player value, visit frequency, offer history, and approval notes
- Host preparation notes for pre-visit player profile summary and planned talking points
- Player segment explanation for tier review, theoretical value, and host development talk
- Reactivation campaign review with player status, last visit, offer history, and next steps
- Guest feedback summary with issue categorisation, response tracking, and resolution notes
- Promotion review summary for offer performance, redemption rate, and department impact
- Event follow-up workflow for post-event player contacts, feedback, and action items
- Offer calendar support for coordinating active promotions, expiry dates, and eligibility
Opérations de casino terrestre
Cette page concerne les casinos physiques, les départements internes, les dossiers de management, les validations, dashboards, rapports et contrôles opérationnels. Ce n’est pas un logiciel de jeu en ligne.
Explorer la structure des services
AI Workflow Tools Overview
Build focused AI-assisted internal tools for reports, checklists, approvals, dashboards, and handovers.
Voir→Apps Jeux en Direct
Table games shift reports, KPI explainers, fills/credits review, rating review, and dispute templates.
Voir→Apps Caisse
Reconciliation tools, variance review, cashier balancing, approval queues, and transaction summaries.
Voir→Apps Surveillance
Incident report assistants, timeline builders, camera review notes, and evidence checklists.
Voir→Apps Machines à Sous
Slot performance summaries, machine watchlists, jackpot review, downtime notes, and promotion follow-up.
Voir→Apps Service Client / Hôte
Guest issue tracking, host follow-up, player development notes, comp review support, and service recovery.
Voir→Apps Conformité
Audit preparation, policy review, compliance meeting briefs, procedure alignment, incident documentation, and department control tracking.
Voir→Tableaux de bord & Analytique KPI
Management dashboards, KPI explanations, variance notes, and department action tracking.
Voir→Modules Workflow IA
AI-assisted summaries, anomaly review, shift briefings, and approved-data Q&A.
Voir→Services CasinoOpsAI liés
Questions fréquentes
Est-ce un logiciel de jeu en ligne ?
Non. CasinoOpsAI est destiné aux opérations internes des casinos terrestres : dossiers, validations, reporting, dashboards, SOP et contrôles. Il n’a pas de fonctions player-facing ni online gambling.
Peut-on commencer par un seul département ?
Oui. Le démarrage le plus sûr est un département, un rapport, un module, un dashboard ou un package SOP.
Où restent les données du casino ?
La structure est conçue pour un déploiement local/sur serveur. Workflows, enregistrements, rapports et validations restent sur le serveur contrôlé par le casino.
Commencez par un workflow casino
Choisissez un workflow départemental, un rapport, un module, un dashboard ou un package SOP, puis développez à partir de là.