Six dashboards. Four decision levels. One controlled operating chain.

The dashboards are separate because their evidence, reviewers, timing, and decisions are different. The suite shows how they connect without pretending that one generic screen can manage the entire casino.

Choose the dashboard by the decision being made

Start with the management question, not the visual format. Each view has a defined scope, reviewer, evidence boundary, and hand-off to the next level.

01Property level

Property Executive Operating Dashboard

Primary reviewer
General Manager / executive team
Use when
A property-wide meeting needs one reviewed position across gaming, cash, service, staffing, compliance, security, and open actions.
Primary management question
What is the true property operating position, which exceptions are material, and which executive decisions are required now?
Not for
Live departmental diagnosis or replacing the source reports.
02Active shift

Cross-Department Shift Manager Dashboard

Primary reviewer
Casino Shift Manager
Use when
The active shift needs one coordination view of incidents, staffing pressure, delayed reports, service risks, controls, and handover items.
Primary management question
What requires coordination during this shift, who owns it, and what must be handed over or escalated?
Not for
Monthly performance judgment or long-range business review.
03Department performance

Table Games Operations Dashboard

Primary reviewer
Table Games Manager / Shift Manager
Use when
Pit and game performance, fills, credits, ratings, hold, theoretical variance, table activity, and supervisor actions need one reviewed view.
Primary management question
What is happening across the pits and games, which movements require explanation, and what control or follow-up is needed?
Not for
Treating one-period hold or win as proof of performance or misconduct.
04Department performance

Slot Floor Operations Dashboard & Daily Summary

Primary reviewer
Slots Manager
Use when
The slot floor needs a live operating view and a reconciled daily brief from the same section, availability, performance, downtime, jackpot, handpay, and issue register.
Primary management question
What is the current slot-floor position, what changed during the day, and which technical or management actions remain open?
Not for
Machine diagnostics, guaranteed performance prediction, or automatic floor-change decisions.
05Control and incident oversight

Cage Cash-Control Dashboard

Primary reviewer
Cage Manager / Finance reviewer
Use when
Accountable balances, receipts, disbursements, actual values, variances, reconciliation, evidence, approval, and corrective actions need restricted oversight.
Primary management question
Which accountable areas reconcile, which variances remain open, what controls are active, and who must resolve each exception?
Not for
Approving transactions or replacing authorized cage, accounting, finance, or surveillance systems.
06Control and incident oversight

Surveillance Incident Control Dashboard

Primary reviewer
Surveillance Manager / authorized executive
Use when
Incident volume, review status, severity, evidence, escalation, procedure gaps, restrictions, and overdue actions need controlled oversight.
Primary management question
Which incidents remain open or material, what evidence and controls exist, and what requires escalation or management action?
Not for
Replacing evidence files, investigative judgment, legal review, or disciplinary authority.

How the dashboard suite connects

Department and control views preserve the detail. The shift view coordinates immediate cross-department pressure. The executive view receives only reviewed, material, decision-ready information.

  1. 1
    Department performance + Control and incident oversight

    Table Games Operations Dashboard, Slot Floor Operations Dashboard & Daily Summary, Cage Cash-Control Dashboard, Surveillance Incident Control Dashboard

  2. 2
    Active shift

    Cross-Department Shift Manager Dashboard

  3. 3
    Property level

    Property Executive Operating Dashboard

Shared control rules across all six dashboards

  • Use approved source records, a documented reporting cut-off, and visible data-quality status.
  • Keep verified facts, interpretation, limitations, decisions, owners, and deadlines separate.
  • Do not let favorable revenue hide unresolved cash, compliance, security, technical, staffing, or guest exposure.
  • Human reviewers approve wording, status, circulation, and operational action; the dashboard does not decide automatically.

Begin with the dashboard closest to the operational evidence.

A useful pilot starts with one reviewed source pack, one management question, one owner, and one approved output. The other dashboard views can be connected after the first view is trusted.

Discuss a casino operations roleReturn to all 67 apps