```html Supervisor Checklist Support • Aurora Crown Casino
Language

Supervisor Checklist Support

Build practical opening, closing, float, equipment, table observation, rating control, and handover checklists.

1. Checklist Overview

Draft • Auto-saved in session

2. Checklist Snapshot

3. Opening Checklist

8 / 10 completed
Opening Task Status Owner Notes

4. Float Review Checklist

Float Review Time
Tables Reviewed
Float Exceptions Found
Highest Attention Table
Cage Coordination Needed
Float Review Note
Table Game Opening Float Count Status Issue Found Follow-Up Action

5. Equipment and Game Setup Checks

Equipment / Setup Item Area / Game Status Issue Found Action Required Owner

6. Table Observation Checklist

Observation Item Table / Area Status Supervisor Note Follow-Up

7. Rating Control Checklist

Rated Sessions Sampled
Complete Ratings
Ratings Needing Review
Main Issue
Rating Control Status
Rating Control Item Status Issue Found Follow-Up Action Owner

8. Closing Checklist

0 / 9 completed
Closing Task Status Owner Notes

9. Shift Handover

Handover To
Handover Time
Handover Status
Main Handover Priority
Handover Item Priority Department / Owner Status Notes

10. Exception and Follow-Up Tracker

Follow-Up Item Area Priority Owner Due Status Notes

11. Supervisor Questions

12. Safe Checklist Language Guide

Avoid This Wording Why It Is Risky Better Checklist Wording
"Dealer failed again" Blame language "Dealer procedure item requires refresher"
"Cage caused delay" Accuses department "Cage timing requires follow-up"
"Bad supervisor coverage" Too subjective "Floor coverage needs review during peak period"
"Player was difficult" Subjective guest label "Guest concern was raised at table"
"Ratings are wrong" Overstates issue "Rating sample needs supervisor review"
"Table was poorly managed" Opinion language "Table pressure was high and needs review"

Human Review and Control Reminder

This tool supports supervisor checklist organization only. It does not replace approved SOPs, table games procedures, cage controls, surveillance review, security procedures, compliance review, audit procedures, or management approval.

Checklist results should be factual, neutral, and reviewed by the responsible supervisor or manager. Do not use checklist notes to assign blame without official review. Open exceptions must be escalated through approved casino procedures. Final checklist closure requires human review.

Prepared for Aurora Crown Casino • All data is session-only
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