Dashboard Overview
Operational context for the current review period
Draft
Draft
Required
Table Games Snapshot
Total Drop
$428,500
↑ 4.2% vs prior week
Total Win
$74,250
↑ 7.8% vs prior week
Actual Hold
17.3%
Within range
Expected Hold Range
14% – 18%
Target corridor
Average Occupancy
68%
Peak 85% • 8 PM–12 AM
Rated Sessions
186
82% complete
Total Fills
$186,500
Net movement +$24,500
Open Floor Issues
7
3 high priority
Performance at a Glance
Drop Share by Game
Occupancy by Time Block
Game Performance Summary
| Game | Open Tables | Drop | Win | Hold % | Expected Range | Occupancy | Manager Note |
|---|---|---|---|---|---|---|---|
| Blackjack | 6 | $156,000 | $24,300 | 15.6% | 12%–16% | 72% | Stable performance and normal pace |
| Baccarat | 3 | $142,500 | $31,900 | 22.4% | 14%–20% | 64% | Hold above range; review large sessions |
| Roulette | 2 | $82,000 | $11,700 | 14.3% | 13%–19% | 61% | Normal result; pace affected by buy-ins |
| Three Card Poker | 2 | $48,000 | $6,350 | 13.2% | 18%–24% | 58% | Below expected; review side bet activity |
Drop, Win, and Hold Review
Total Drop
$428,500
Total Win
$74,250
Actual Hold
17.3%
Expected Range
14%–18%
Highest Drop Game Blackjack
Highest Win Game Baccarat
Highest Hold Game Baccarat (22.4%)
Lowest Hold Game Three Card Poker (13.2%)
Main Comment: Overall hold is within expected range, but individual game movement requires review.
Plain Language Explanation
Hold shows what the casino actually won from the drop during the review period. It can move because of player luck, game mix, table limits, buy-in behavior, large wins or losses, and how much play occurred.
Short-term hold movement should be reviewed with game mix, table limits, player activity, and large wins or losses.
Occupancy and Table Utilization
| Time Block | Open Tables | Occupied Tables | Occupancy % | Main Pressure Point | Manager Note |
|---|---|---|---|---|---|
| 12 PM – 4 PM | 8 | 4 | 50% | Low afternoon activity | Consider staggered openings |
| 4 PM – 8 PM | 10 | 7 | 70% | Evening build-up | Normal demand |
| 8 PM – 12 AM | 13 | 11 | 85% | Peak baccarat and blackjack activity | Review staffing and table limits |
| 12 AM – 4 AM | 7 | 4 | 57% | Late-night slowdown | Normal reduction |
Peak Occupancy
85%
8 PM – 12 AM
Lowest Occupancy
50%
12 PM – 4 PM
Best Utilized Game
Blackjack
72% average
Underused Area
Three Card Poker
58% occupancy
Peak Pressure Period
8 PM – 12 AM
Highest floor activity
Game Mix Review
| Game | Share of Drop | Share of Win | Table Count | Occupancy | Mix Comment |
|---|---|---|---|---|---|
| Blackjack | 36% | 33% | 6 | 72% | Strong base game with steady traffic |
| Baccarat | 33% | 43% | 3 | 64% | Smaller table count but strong win contribution |
| Roulette | 19% | 16% | 2 | 61% | Stable but slower during buy-in periods |
| Three Card Poker | 12% | 8% | 2 | 58% | Needs review for placement, side bet activity, and demand |
Shift Performance Review
| Shift | Drop | Win | Hold % | Occupancy | Rated Sessions | Main Issue | Follow-Up Needed |
|---|---|---|---|---|---|---|---|
| Day Shift | $96,500 | $14,200 | 14.7% | 52% | 42 | Lower occupancy | Review table opening schedule |
| Evening Shift | $238,000 | $45,600 | 19.2% | 82% | 104 | Peak pressure and rating consistency | Supervisor refresher |
| Night Shift | $94,000 | $14,450 | 15.4% | 59% | 40 | Handover notes incomplete | Improve closing handover |
Player Rating Control
Sample review of 186 rated sessions
Rated Sessions Reviewed
186
Complete Ratings
153
Ratings Needing Review
33
Missing Start/End Times
14
| Rating Issue | Count | Main Game / Area | Possible Impact | Follow-Up Action |
|---|---|---|---|---|
| Late rating start | 8 | Blackjack / Baccarat | Time played may be understated | Supervisor reminder |
| Missing end time | 6 | Multiple games | Session length may be inaccurate | Shift-end rating check |
| Average bet not updated | 22 | Baccarat / Roulette | Player value review may be affected | Refresher on average bet updates |
| Unclear adjustment note | 9 | Multiple games | Management review is harder | Use clearer note format |
Important: This dashboard does not approve comps, change player value, or adjust official player records. Rating issues are shown for review and process improvement only.
Fills and Credits Review
Total Fills $186,500
Total Credits $162,000
Net Chip Movement +$24,500
Highest Fill Table Baccarat Table B-02
Highest Credit Table Blackjack Table BJ-04
| Game / Area | Fills | Credits | Net Movement | Review Note | Follow-Up |
|---|---|---|---|---|---|
| Blackjack | $62,000 | $58,500 | +$3,500 | Normal movement across multiple tables | No urgent action |
| Baccarat | $78,000 | $54,000 | +$24,000 | High demand during larger sessions | Review B-02 activity |
| Roulette | $24,500 | $27,000 | -$2,500 | Credits linked to table balancing | Monitor |
| Three Card Poker | $22,000 | $22,500 | -$500 | Normal movement | No action |
Baccarat had the strongest chip demand during evening peak activity.
Dealer Issues and Training Notes
| Issue Type | Count | Game | Shift | Status | Training Follow-Up |
|---|---|---|---|---|---|
| Payout correction | 4 | Blackjack | Evening | Reviewed | Include in dealer refresher |
| Side bet explanation issue | 3 | Three Card Poker | Mixed | Open | Add side bet explanation briefing |
| Late supervisor call | 2 | Roulette | Weekend | Open | Remind dealers of escalation timing |
| Card handling reminder | 1 | Baccarat | Evening | Closed | No repeated pattern |
| Rating start-time issue | 5 | Multiple games | Evening | Needs review | Supervisor rating refresher |
Dealer issue notes should be used for coaching and process review, not automatic blame or discipline.
Game Protection Notes
| Game Protection Note | Area | Risk Level | Current Status | Review Owner | Follow-Up Needed |
|---|---|---|---|---|---|
| Baccarat large buy-in sequence needs review | B-02 | Medium | Open | Pit Manager | Compare with fills and table notes |
| Roulette pace slowed during buy-ins | R-01 | Low | Monitoring | Shift Manager | Review chip handling during peak |
| Side bet explanation inconsistency | TCP-03 | Medium | Open | Table Games Trainer | Add refresher |
| Rating start-time gaps | Multiple games | Medium | Open | Pit Manager | Add supervisor reminder |
| No major surveillance escalation | All games | Low | Closed | Surveillance Manager | Routine monitoring only |
Open Floor Issues
7 open • 3 high priority| Open Issue | Area | Priority | Owner | Due Date | Status | Notes |
|---|---|---|---|---|---|---|
| Review Baccarat B-02 high fills | Baccarat | High | Pit Manager | 21 May 2026 | Open | Linked to evening peak chip demand |
| Complete rating consistency refresher | All pits | High | Table Games Manager | 23 May 2026 | Open | Focus on start/end time and average bet |
| Check Three Card Poker side bet performance | TCP-03 | Medium | Pit Manager | 22 May 2026 | Open | Below expected hold |
| Review Roulette pace during buy-ins | R-01 | Medium | Shift Manager | 22 May 2026 | In progress | Peak crowding noted |
| Confirm fills and credits reconciliation | Cage / Table Games | Medium | Cage Manager | 22 May 2026 | Open | Match chip movement records |
| Update handover note format | Shift Management | Low | Mr. Omer Aktas | 24 May 2026 | Open | Add rating and chip movement fields |
Management Questions
Use these prompts during your review. Answers are editable and saved locally.
Executive / Manager Briefing Notes
- Overall table games performance is stable.
- Baccarat drove the strongest win contribution but needs large-session and chip movement review.
- Three Card Poker hold was below expected range and should be reviewed for side bet activity and sample size.
- Rating consistency needs supervisor attention, especially during evening peak periods.
- Fills and credits were mostly normal, with Baccarat B-02 requiring follow-up.
- No major game protection escalation is confirmed in the sample data.
Human Review and Dashboard Disclaimer
• This dashboard supports table games operational visibility only.
• It does not replace official accounting, finance, surveillance, compliance, audit, cage, or management review.
• It does not approve comps, change player value, or adjust official records.
• It does not decide fault, blame, or disciplinary action.
• Hold, drop, win, ratings, chip movement, and game protection notes should be reviewed together.
• Final explanations and actions require authorized human review.