CasinoOpsAI
Cash Desk App 2 of 9 • Variance investigation

Variance Review Template

Calculate an over or short automatically, test possible explanations against source evidence, record cause confidence and recovery, and produce a cautious manager report with correction, ownership, and approval controls.

Cage Exception, Evidence & Approval Control SuiteCompare controls →
Detect & scopeInvestigateBrief & decideVerify approvalAssure records

Current workflow: Variance Investigation · Investigation. The suite supports approved Cage controls and human review; it does not determine intent, authorize accounting changes, or replace source records.

Use it in four steps

  1. Enter expected, actual, threshold, and detection details.
  2. Test possible explanations against evidence.
  3. State only the finding supported by completed tests.
  4. Record correction, ownership, prevention, and approval.
New unsaved draft
Investigation control: a plausible explanation is not a confirmed cause. Record each test, source, result, correction, and approval. Escalate suspected theft, fraud, AML concerns, system defects, or material control failures through the property’s formal procedures.

Variance identity and automatic calculation

Define the affected account, expected value, actual value, and escalation threshold.

1

Variance indicators

Calculated automatically.

Expected$0
Actual$0
Variance$0
Unrecovered$0

Evidence-led tests

Test possible explanations one by one. Do not select a cause before evidence supports it.

2
Possible explanationTest performedSource / evidenceResultConclusion statusRemove
Typical tests: independent recount, denomination review, transfer match, posting review, voucher/cheque review, timing cut-off, system audit trail.

Investigation quality

    Supported finding and control impact

    Distinguish confirmed cause, contributing factors, and unresolved uncertainty.

    3

    Correction, ownership, and approval

    Document what was corrected, what remains open, and who accepted the disposition.

    4
    Complete the review and generate the variance report.
    Review discipline
    • Recount independently before changing records.
    • Check both sides of every transfer.
    • Confirm report cut-off times and late postings.
    • Preserve system audit and video references where required.
    • Do not treat a corrected balance as proof that the root cause is known.